Priority channel
For product questions, billing, onboarding, or strategic feedback, email tarun@mirigo.ai. This is the fastest path to a human who can actually change the roadmap.
Response time
Founding Members should expect a substantive reply within twelve (12) hours on business days (often faster). We are a small team — if volume spikes during a launch window, we will communicate delays transparently.
No ticket theater
We do not route you through impersonal ticket systems for routine issues. You have a direct line to the founder and core team. For security-sensitive requests (account deletion, legal inquiries), we may verify identity before acting.
Postal & legal
Formal legal notices should be sent to the contact on file for Mirigo; email tarun@mirigo.ai for the current address and entity details if required.