Concierge Support

Priority channel

For product questions, billing, onboarding, or strategic feedback, email tarun@mirigo.ai. This is the fastest path to a human who can actually change the roadmap.

Response time

Founding Members should expect a substantive reply within twelve (12) hours on business days (often faster). We are a small team — if volume spikes during a launch window, we will communicate delays transparently.

No ticket theater

We do not route you through impersonal ticket systems for routine issues. You have a direct line to the founder and core team. For security-sensitive requests (account deletion, legal inquiries), we may verify identity before acting.

Postal & legal

Formal postal correspondence and legal notices may be sent to the following address. For day-to-day product, billing, or privacy matters, email remains the fastest channel: tarun@mirigo.ai.